Resolved -
Fix has been released, and the backlog has been fully processed. All screens/api endpoints are back to realtime, functioning normally.
May 6, 16:49 PDT
Identified -
We've identified that although pipeline processing to real-time notifications is functioning, the Account Dashboard, Item List and Item Detail charts are missing recent data since 2:23pm PT. We think we've identified the problem and are in the process of releasing a fix.
May 6, 16:30 PDT
Resolved -
This incident has been resolved. It was caused by high load on one datastore. We identified a likely source of the high load and have implemented a fix to prevent it from recurring.
May 6, 15:26 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 6, 15:19 PDT
Update -
We are continuing to investigate this issue.
May 6, 14:54 PDT
Investigating -
We're investigating slow/unavailable requests affecting the Dashboard, Item List and Item Detail in the web UI.
May 6, 14:52 PDT