{"page":{"id":"01J8TKJKMDM5SN3E52E3BQ1FRA","name":"Rollbar","url":"https://status.rollbar.com/","updated_at":"2026-09-18T16:01:20Z"},"incidents":[{"id":"01M2MSNYFMC9KE0HZA0QX99SA6","name":"Increased occurrence processing pipeline latency","status":"resolved","created_at":"2026-09-16T09:45:01Z","updated_at":"2026-09-16T10:11:04Z","resolved_at":"2026-09-16T10:11:04Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01M2MV5N39QCS7VBSPXDAG1AQN","body":"Backlog drained, all processing nominal","created_at":"2026-09-16T10:11:04Z","display_at":"2026-09-16T10:11:04Z","incident_id":"01M2MSNYFMC9KE0HZA0QX99SA6","status":"resolved","updated_at":"2026-09-16T10:11:04Z"},{"id":"01M2MTNS6HJMZ6MJZ13567HPZR","body":"Processing backlog. Issue solved.","created_at":"2026-09-16T10:02:24Z","display_at":"2026-09-16T10:02:24Z","incident_id":"01M2MSNYFMC9KE0HZA0QX99SA6","status":"monitoring","updated_at":"2026-09-16T10:02:24Z"},{"id":"01M2MSWV4KZWGRVT4QH1ZKNHBE","body":"Root cause identified. Fix applied.","created_at":"2026-09-16T09:48:47Z","display_at":"2026-09-16T09:48:47Z","incident_id":"01M2MSNYFMC9KE0HZA0QX99SA6","status":"identified","updated_at":"2026-09-16T09:48:47Z"},{"id":"01M2MSNYFMT9Z1GDP3V02D9NM0","body":"We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.","created_at":"2026-09-16T09:45:01Z","display_at":"2026-09-16T09:45:01Z","incident_id":"01M2MSNYFMC9KE0HZA0QX99SA6","status":"investigating","updated_at":"2026-09-16T09:45:01Z"}]},{"id":"01M1ET0PSPE90F6GCA0XQYH1C2","name":"Widespread incident impacting multiple parts of our platform caused by an incident within our cloud provider","status":"resolved","created_at":"2026-09-01T15:39:45Z","updated_at":"2026-09-01T16:53:08Z","resolved_at":"2026-09-01T16:53:08Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01M1EY72YANJV48HD8YPGNRJ2Q","body":"We believe everything is now back to normal , sorry for the inconvenience caused. ","created_at":"2026-09-01T16:53:08Z","display_at":"2026-09-01T16:53:08Z","incident_id":"01M1ET0PSPE90F6GCA0XQYH1C2","status":"resolved","updated_at":"2026-09-01T16:53:08Z"},{"id":"01M1EV3ZCXVZVA6PXTRTNQ9P0Y","body":"It appears that work has been done by our cloud provider which has resolved many of the issues we were experiencing but we will give this some more time while we monitor before resolving this issue. ","created_at":"2026-09-01T15:59:01Z","display_at":"2026-09-01T15:59:01Z","incident_id":"01M1ET0PSPE90F6GCA0XQYH1C2","status":"monitoring","updated_at":"2026-09-01T15:59:01Z"},{"id":"01M1ET0PSPPXCW6PAF2RYJ41H4","body":"We are currently experiencing an incident that is impacting multiple parts of the platform , we believe this is caused by an incident within our cloud provider. We are currently processing data but we are seeing some of our services such as WEB/API are potentially impacted. \n\nWe will provide an update as we learn more about this issue, and we apologize for any inconvenience this might be causing. ","created_at":"2026-09-01T15:39:45Z","display_at":"2026-09-01T15:39:45Z","incident_id":"01M1ET0PSPE90F6GCA0XQYH1C2","status":"investigating","updated_at":"2026-09-01T15:39:45Z"}]},{"id":"01KVZNJVZ1NSFZFPEJHQRHAYTV","name":"Increased occurrence processing pipeline latency","status":"resolved","created_at":"2026-06-25T15:15:11Z","updated_at":"2026-06-25T15:45:06Z","resolved_at":"2026-06-25T15:45:06Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KVZQ9M2AYM9M4B7FDGPW8VSS","body":"Incident resolved","created_at":"2026-06-25T15:45:06Z","display_at":"2026-06-25T15:45:06Z","incident_id":"01KVZNJVZ1NSFZFPEJHQRHAYTV","status":"resolved","updated_at":"2026-06-25T15:45:06Z"},{"id":"01KVZPP80WR3TSM9AR15BBD0SY","body":"We identified and fixed the issue . We are processing the backlog.","created_at":"2026-06-25T15:34:31Z","display_at":"2026-06-25T15:34:31Z","incident_id":"01KVZNJVZ1NSFZFPEJHQRHAYTV","status":"monitoring","updated_at":"2026-06-25T15:34:31Z"},{"id":"01KVZPMAH3ED5CKEQSJ2CHPB3F","body":"We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.","created_at":"2026-06-25T15:33:28Z","display_at":"2026-06-25T15:33:28Z","incident_id":"01KVZNJVZ1NSFZFPEJHQRHAYTV","status":"identified","updated_at":"2026-06-25T15:33:28Z"},{"id":"01KVZNJVZ197P573D44SEWMCMB","body":"We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.","created_at":"2026-06-25T15:15:11Z","display_at":"2026-06-25T15:15:11Z","incident_id":"01KVZNJVZ1NSFZFPEJHQRHAYTV","status":"investigating","updated_at":"2026-06-25T15:15:11Z"}]},{"id":"01KRYDNKQ0SCXSAVD6E3GRGR1K","name":"Currently experiencing LOGIN issues ","status":"resolved","created_at":"2026-05-18T20:50:33Z","updated_at":"2026-05-19T08:59:06Z","resolved_at":"2026-05-19T08:59:06Z","impact":"major","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KRZQBMBWXCY5BTAX6W7NY4GF","body":"We have fully rolled this back and applied the updated image. ","created_at":"2026-05-19T08:59:06Z","display_at":"2026-05-19T08:59:06Z","incident_id":"01KRYDNKQ0SCXSAVD6E3GRGR1K","status":"resolved","updated_at":"2026-05-19T08:59:06Z"},{"id":"01KRYDXEKX7SZW2W60BEADRX8S","body":"We have rolled back internally (manually) which appears to have resolved the issue. We are waiting for a code build to officially revert the change. ","created_at":"2026-05-18T20:54:50Z","display_at":"2026-05-18T20:54:50Z","incident_id":"01KRYDNKQ0SCXSAVD6E3GRGR1K","status":"identified","updated_at":"2026-05-18T20:54:50Z"},{"id":"01KRYDQGJHEEVS3EJGSGK1H7ZH","body":"We are currently rolling back a recent change, and will update once that is in place. ","created_at":"2026-05-18T20:51:35Z","display_at":"2026-05-18T20:51:35Z","incident_id":"01KRYDNKQ0SCXSAVD6E3GRGR1K","status":"identified","updated_at":"2026-05-18T20:51:35Z"},{"id":"01KRYDNKQ0E3T38WRGMNHPQMH2","body":"We are investigating an issue with LOGIN at present, we are working on a resolution for this and will update accordingly. ","created_at":"2026-05-18T20:50:33Z","display_at":"2026-05-18T20:50:33Z","incident_id":"01KRYDNKQ0SCXSAVD6E3GRGR1K","status":"investigating","updated_at":"2026-05-18T20:50:33Z"}]},{"id":"01KR73SRSEHFXK80AAWGSWDW78","name":"Item Processing impact for RUBY and PHY SDKs ","status":"resolved","created_at":"2026-05-09T19:35:31Z","updated_at":"2026-05-09T19:35:31Z","resolved_at":"2026-05-08T21:30:00Z","impact":"none","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KR73SRSE5X6C9QSK9E3DN9VQ","body":"Earlier today we identified and resolved an issue impacting customers using our PHP and Ruby SDKs. A backend API change deployed on Friday 5/8/26 ~2:30PM PT inadvertently broke request parsing for certain payloads sent with the Ruby and PHP SDKs. As a result, occurrences sent during this window were rejected and not recorded.\n\nWe rolled back the change this morning (5/9 at 8:30 am PT) and occurrence ingestion is back to normal.\n\nUnfortunately, occurrences that were dropped during the affected window, were not stored and cannot be recovered. We understand thats a gap in your observability and we take that seriously.\n\nWe’re conducting a full postmortem and will publish details on our statue page. In the meantime if you’re still seeing issues or have questions, please don’t hesitate to reply here.","created_at":"2026-05-09T19:35:31Z","display_at":"2026-05-08T21:30:00Z","incident_id":"01KR73SRSEHFXK80AAWGSWDW78","status":"resolved","updated_at":"2026-05-09T19:35:31Z"}]},{"id":"01KPP09SXRN0PHZ894CA94W940","name":"Increased occurrence processing pipeline latency","status":"resolved","created_at":"2026-04-20T17:51:35Z","updated_at":"2026-04-20T20:22:51Z","resolved_at":"2026-04-20T20:22:51Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KPP8YRR7JBEP038ZMR0EV5JH","body":"Pipeline processing is back to normal levels for all occurrence variants. This incident has been resolved.","created_at":"2026-04-20T20:22:51Z","display_at":"2026-04-20T20:22:51Z","incident_id":"01KPP09SXRN0PHZ894CA94W940","status":"resolved","updated_at":"2026-04-20T20:22:51Z"},{"id":"01KPP09SXR17DE2AMRSQ8HVTVP","body":"We've identified a processing delay in our occurrence pipeline for Javascript errors, affecting notification delivery. Real-time availability into the UI is not affected. We're working on a fix.","created_at":"2026-04-20T17:51:35Z","display_at":"2026-04-20T17:51:35Z","incident_id":"01KPP09SXRN0PHZ894CA94W940","status":"identified","updated_at":"2026-04-20T17:59:47Z"}]},{"id":"01KNNKWYHXQSX0DFJNRH94G4J8","name":"Increased processing pipeline latency","status":"resolved","created_at":"2026-04-08T03:59:09Z","updated_at":"2026-04-08T03:59:09Z","resolved_at":"2026-04-07T16:52:00Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KNNKWYHX88HDWV0NQ1EZ3CRB","body":"This incident was resolved. Rollbar processing pipeline latency (measured at p99) was elevated above our 30-second p99 SLO today during the following windows:\n\n02:02AM - 02:35AM PDT: 30s - 7.0 minutes latency\n06:02AM - 07:03AM PDT: 30s - 3.9 minutes latency\n08:00AM - 09:02AM PDT: 30s - 37.2 minutes latency\n09:02AM - 09:52AM PDT: 30s - 23.1 minutes latency\n\np50 stayed at SLO (~5s) during the entire time period, and no data was lost. The initial cause analysis is a particular traffic pattern. We're investigating the root cause to ensure the system is resilient to this traffic pattern going forward.","created_at":"2026-04-08T03:59:09Z","display_at":"2026-04-07T16:52:00Z","incident_id":"01KNNKWYHXQSX0DFJNRH94G4J8","status":"resolved","updated_at":"2026-04-08T03:59:09Z"},{"id":"01KNNKWYHX2NSAG5T24JD1CYE8","body":"Rollbar processing pipeline latency (measured at p99) was elevated above our 30-second p99 SLO today beginning at 02:02AM PDT.","created_at":"2026-04-08T03:59:09Z","display_at":"2026-04-07T09:02:00Z","incident_id":"01KNNKWYHXQSX0DFJNRH94G4J8","status":"investigating","updated_at":"2026-04-08T03:59:09Z"}]},{"id":"01KK1Y0HBBHDPNTRR6XHCSQFQB","name":"Web app errors, primarily on Item Detail","status":"resolved","created_at":"2026-03-06T15:59:40Z","updated_at":"2026-03-11T15:54:44Z","resolved_at":"2026-03-06T16:57:25Z","impact":"major","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KK21A8W08G06XP2SV9KCQXF2","body":"This incident has been resolved.","created_at":"2026-03-06T16:57:25Z","display_at":"2026-03-06T16:57:25Z","incident_id":"01KK1Y0HBBHDPNTRR6XHCSQFQB","status":"resolved","updated_at":"2026-03-06T16:57:25Z"},{"id":"01KK1ZBAMVK2N5FB0CJKA5E2NQ","body":"Fix has been released and the error rate has dropped to zero. We'll continue to monitor.","created_at":"2026-03-06T16:23:03Z","display_at":"2026-03-06T16:23:03Z","incident_id":"01KK1Y0HBBHDPNTRR6XHCSQFQB","status":"monitoring","updated_at":"2026-03-06T16:23:03Z"},{"id":"01KK1Y0HBB6CFEZYGX87XY2SJJ","body":"We've identified a problem causing errors loading the Item Detail screen. We're working to deploy a fix.","created_at":"2026-03-06T15:59:40Z","display_at":"2026-03-06T15:59:40Z","incident_id":"01KK1Y0HBBHDPNTRR6XHCSQFQB","status":"identified","updated_at":"2026-03-06T15:59:40Z"}]},{"id":"01KFZC21BBYZ0152YJGP9H3KXX","name":"Web application page loading issues","status":"resolved","created_at":"2026-01-27T09:20:21Z","updated_at":"2026-03-11T15:54:43Z","resolved_at":"2026-01-27T10:56:22Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KFZHHTZK1KEFR0ASW463CGRK","body":"Our third-party provider has successfully implemented a fix. We have verified that all affected services are now fully operational.\n\nWe will continue to monitor the situation closely to ensure continued stability. Thank you for your patience.","created_at":"2026-01-27T10:56:22Z","display_at":"2026-01-27T10:56:22Z","incident_id":"01KFZC21BBYZ0152YJGP9H3KXX","status":"resolved","updated_at":"2026-01-27T10:56:22Z"},{"id":"01KFZEWG2MG6SQZTV0S0SKJ6DV","body":"Our third-party provider is continuing their efforts to restore full service. \n\nWe are closely monitoring their progress and will provide further updates as they become available.","created_at":"2026-01-27T10:09:45Z","display_at":"2026-01-27T10:09:45Z","incident_id":"01KFZC21BBYZ0152YJGP9H3KXX","status":"identified","updated_at":"2026-01-27T10:09:45Z"},{"id":"01KFZCTFSCCXZEW475T1PRTMMX","body":"We are currently experiencing service disruptions due to technical issues with one of our **third-party upstream providers**. This may result in intermittent errors or degraded performance within our platform.\n\nOur team is in close contact with the provider, and they have confirmed that a fix is being implemented. We expect services to return to normal shortly.\n\n**Next Update:** As soon as we receive confirmation of the resolution.","created_at":"2026-01-27T09:33:42Z","display_at":"2026-01-27T09:33:42Z","incident_id":"01KFZC21BBYZ0152YJGP9H3KXX","status":"identified","updated_at":"2026-01-27T09:33:42Z"},{"id":"01KFZC21BB4H3GM643FCQWBJS4","body":"We are experiencing problems with the Rollbar Web Application (app.rollbar.com) and page loading. We are looking into this actively and will post when we have identified the issue.","created_at":"2026-01-27T09:20:21Z","display_at":"2026-01-27T09:20:21Z","incident_id":"01KFZC21BBYZ0152YJGP9H3KXX","status":"investigating","updated_at":"2026-01-27T09:20:21Z"}]},{"id":"01KAH0TBZ4C1F03V844FQSHDS7","name":"Database Maintenance ","status":"resolved","created_at":"2025-11-20T16:16:04Z","updated_at":"2026-03-11T15:54:43Z","resolved_at":"2025-11-21T01:59:24Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KAJ26FFK5ETG2YE94JRFTMY7","body":"The update took a lot longer due to the mass of data involved. However it is now complete and we apologize for any impact this made. ","created_at":"2025-11-21T01:59:24Z","display_at":"2025-11-21T01:59:24Z","incident_id":"01KAH0TBZ4C1F03V844FQSHDS7","status":"resolved","updated_at":"2025-11-21T01:59:24Z"},{"id":"01KAH0TBZ4QA971T2PMKHV7G5Z","body":"We have been experiencing an issue with one of our databases, so we need to apply some emergency remediation to recover. We apologize for the short notice around this and will aim to keep any impact to a minimum while this takes place. ","created_at":"2025-11-20T16:16:04Z","display_at":"2025-11-20T16:16:04Z","incident_id":"01KAH0TBZ4C1F03V844FQSHDS7","status":"investigating","updated_at":"2025-11-20T16:16:04Z"}]},{"id":"01KABCVTK169J68ZAAE63FYV3K","name":"Web application page loading issues","status":"resolved","created_at":"2025-11-18T11:51:08Z","updated_at":"2026-03-11T15:54:43Z","resolved_at":"2025-11-18T15:18:10Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01KABRPX9KCFR5T82T6CDMJ05P","body":"Incident resolved. Cloudflare applied a patch and all loosk working ok again.","created_at":"2025-11-18T15:18:10Z","display_at":"2025-11-18T15:18:10Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"resolved","updated_at":"2025-11-18T15:18:10Z"},{"id":"01KABQBP5J4A7H29KKSE7KC9MW","body":"A fix has been implemented by Cloudflare and the incident should be resolved. We are continuing to monitor for errors to ensure all services are back to normal.","created_at":"2025-11-18T14:54:34Z","display_at":"2025-11-18T14:54:34Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"monitoring","updated_at":"2025-11-18T14:54:34Z"},{"id":"01KABN102BFRY8C11NM4S05B97","body":"Occurrence pipeline operatitional.","created_at":"2025-11-18T14:13:46Z","display_at":"2025-11-18T14:13:46Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"identified","updated_at":"2025-11-18T14:13:46Z"},{"id":"01KABHZYC4BDBN8G60SCWW09VF","body":"We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.","created_at":"2025-11-18T13:20:46Z","display_at":"2025-11-18T13:20:46Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"investigating","updated_at":"2025-11-18T13:20:46Z"},{"id":"01KABH2FF5CFYA1Z5N34T24HJ5","body":"Cloudflare is experiencing a global network issue that is affecting Rollbar. Some users may see slow loading or trouble signing in. Our systems are healthy, but the Cloudflare outage is limiting access.","created_at":"2025-11-18T13:04:40Z","display_at":"2025-11-18T13:04:40Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"monitoring","updated_at":"2025-11-18T13:04:40Z"},{"id":"01KABE97XNDYFTYJKA0RV7XEDN","body":"Cloudflare issues are fixed.","created_at":"2025-11-18T12:15:56Z","display_at":"2025-11-18T12:15:56Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"monitoring","updated_at":"2025-11-18T12:15:56Z"},{"id":"01KABCXVGRPGCWAHMR2A4M876G","body":"**Cloudflare is having issues.**","created_at":"2025-11-18T11:52:15Z","display_at":"2025-11-18T11:52:15Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"identified","updated_at":"2025-11-18T11:52:15Z"},{"id":"01KABCVTK1XVB400AMF57J2E6C","body":"We are experiencing problems with the Rollbar Web Application (app.rollbar.com) and page loading. We are looking into this actively and will post when we have identified the issue.","created_at":"2025-11-18T11:51:08Z","display_at":"2025-11-18T11:51:08Z","incident_id":"01KABCVTK169J68ZAAE63FYV3K","status":"investigating","updated_at":"2025-11-18T11:51:08Z"}]},{"id":"01K81EHQAYVKBWN9B29BRKNJ4Z","name":"Increased occurrence processing pipeline latency","status":"resolved","created_at":"2025-10-20T18:36:46Z","updated_at":"2026-03-11T15:54:43Z","resolved_at":"2025-10-21T02:43:09Z","impact":"critical","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01K82ACAF65QBASRVG8FEA10DK","body":"Our services have returned to normal operation. \n\nSorry for any inconvenience caused. ","created_at":"2025-10-21T02:43:09Z","display_at":"2025-10-21T02:43:09Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"resolved","updated_at":"2025-10-21T02:43:09Z"},{"id":"01K827X7D79XSCDJB9GY2GXRZZ","body":"At present everything appears to have recovered , we will leave this in a monitoring phase for the next 30 mins. ","created_at":"2025-10-21T01:59:58Z","display_at":"2025-10-21T01:59:58Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"monitoring","updated_at":"2025-10-21T01:59:58Z"},{"id":"01K8269TQB3A9V3AXZG1VG1EQX","body":"Due to ongoing issues with some of the services we have applied additional changes to our applications, our pipeline is processing as normal but there may still be some lingering effects with the WEB interface. However we have continued to process and store data we have received , all of our clients should have received the notifications defined in their accounts with the understanding that services such as SLACK/MAILGUN and other notification applications may also have been impeded during this time. \n\nWe are continuing to address the issues as they arise but believe that we are progressing to the end point that satisfies all of our customers. ","created_at":"2025-10-21T01:31:53Z","display_at":"2025-10-21T01:31:53Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"monitoring","updated_at":"2025-10-21T01:31:53Z"},{"id":"01K821JQ7HK2KPYT352AKQ25VN","body":"We are still experiencing the effects of the AWS outage through some of our 3rd party services, we are continuing to investigate and apply mitigations around this whilst also ensuring that we maintain consistent and secure processes. \n\nApologies for this inconvenience, we will continue to provide updates during this time. ","created_at":"2025-10-21T00:09:22Z","display_at":"2025-10-21T00:09:22Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"monitoring","updated_at":"2025-10-21T00:09:22Z"},{"id":"01K81VQ6TR02XDXNXGAM99QP9G","body":"We have identified that some people are experiencing issues with the WEB Frontend this is also connected to the AWS impacts we are looking at how to mitigate this. ","created_at":"2025-10-20T22:26:58Z","display_at":"2025-10-20T22:26:58Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"monitoring","updated_at":"2025-10-20T22:26:58Z"},{"id":"01K81SWXFXZQRYAXH80FA4VDCH","body":"We are continuing to apply some mitigations but with the current work we can now see that our API is stable , we are just processing a backlog of other messaging that will be delayed in completing due to the volume. I will leave our pipeline as degraded while that is processing and we will move this to a monitoring phase. \n\nSorry for the inconvenience. ","created_at":"2025-10-20T21:55:07Z","display_at":"2025-10-20T21:55:07Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"monitoring","updated_at":"2025-10-20T21:55:07Z"},{"id":"01K81NMX3JD3NH7KJAG7195Z9C","body":"We are working on mitigations that will get around some of the externally degraded services. ","created_at":"2025-10-20T20:40:51Z","display_at":"2025-10-20T20:40:51Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"identified","updated_at":"2025-10-20T20:40:51Z"},{"id":"01K81J6THG1ZNM56VGR83ZCDY9","body":"We are now experiencing impact to other parts of the pipeline including the API, this again we believe is still connected to the ongoing incident with AWS which has impacted other external services. ","created_at":"2025-10-20T19:40:43Z","display_at":"2025-10-20T19:40:43Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"identified","updated_at":"2025-10-20T19:42:23Z"},{"id":"01K81EHQAYTMAF4PCK7ENXH52R","body":"We are experiencing a processing delay in our occurrence pipeline. We believe this is due to the ongoing issues with AWS that impact some of the other external services we use across our applications. \n\nWe apologize for any inconvenience caused by this and will endeavor to do what we can to resolve this. ","created_at":"2025-10-20T18:36:46Z","display_at":"2025-10-20T18:36:46Z","incident_id":"01K81EHQAYVKBWN9B29BRKNJ4Z","status":"identified","updated_at":"2025-10-20T18:36:46Z"}]},{"id":"01K808SA1E4Q0ZV8KXWWNN4SR3","name":"Service Disruption Across Infrastructure","status":"resolved","created_at":"2025-10-20T07:36:49Z","updated_at":"2026-03-11T15:54:43Z","resolved_at":"2025-10-20T11:20:17Z","impact":"critical","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01K80NJFX0WJEKHSYFQSDA26WF","body":"Our cloud provider has fixed the networking issues they were experiencing.","created_at":"2025-10-20T11:20:17Z","display_at":"2025-10-20T11:20:17Z","incident_id":"01K808SA1E4Q0ZV8KXWWNN4SR3","status":"resolved","updated_at":"2025-10-20T11:20:17Z"},{"id":"01K80JNMYSCVG1BS3RWS0R3AFV","body":"We were affected by an issue on our cloud infrastructure provider.\n\nThe issue seems to be resolved, we're still monitoring and performance may be degraded.","created_at":"2025-10-20T10:29:35Z","display_at":"2025-10-20T10:29:35Z","incident_id":"01K808SA1E4Q0ZV8KXWWNN4SR3","status":"monitoring","updated_at":"2025-10-20T10:29:35Z"},{"id":"01K80DAXJBGNR47NP2ABRBS7TD","body":"Still investigating.  The data points to an issue with our provider internal network.","created_at":"2025-10-20T08:56:20Z","display_at":"2025-10-20T08:56:20Z","incident_id":"01K808SA1E4Q0ZV8KXWWNN4SR3","status":"investigating","updated_at":"2025-10-20T08:56:20Z"},{"id":"01K808SA1EQ4GNJFT626RTS8SZ","body":"We are currently investigating an issue affecting our entire infrastructure. Users may experience failures when accessing our application, API, or related services. Early signs indicate the problem may be related to our upstream DNS or network provider.","created_at":"2025-10-20T07:36:49Z","display_at":"2025-10-20T07:36:49Z","incident_id":"01K808SA1E4Q0ZV8KXWWNN4SR3","status":"investigating","updated_at":"2025-10-20T07:36:49Z"}]},{"id":"01K487YKY1CR8RG4VPBQHRGVYD","name":"Elevated API error rate","status":"resolved","created_at":"2025-09-03T16:53:23Z","updated_at":"2026-03-11T15:54:42Z","resolved_at":"2025-09-03T21:03:38Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01K4RBCG4373T7SWZ5ABACFBMD","body":"**# Incident Report\n\n## Summary of the Incident and Impact**\n\nFrom 2025-09-03 05:35 PT until approximately 14:03 PT, the Rollbar ingestion API) served a high rate of 502 errors because a particular traffic pattern exhausted the resources available to other traffic. The range of 502 errors ranged from 30% to 60% of requests during the incident. Once the root cause was identified and mitigated, error levels returned to below 0.01%.\n\nThe Web App and Processing tiers were not affected.\n\n[1] POST requests to api.rollbar.com/api/1/item , api.rollbar.com/api/1/item_batch/ , api.rollbar.com/api/1/items/ \n\n**## Follow-Up Actions**\n\nWe've identified follow-up actions to mitigate going forward 1) the length of similar incidents (completed), 2) the possibility of similar incidents (planned).","created_at":"2025-09-09T23:01:14Z","display_at":"2025-09-09T23:01:14Z","incident_id":"01K487YKY1CR8RG4VPBQHRGVYD","status":"resolved","updated_at":"2025-09-09T23:01:14Z"},{"id":"01K48P8VEA3DGJ03JAWRVT24FT","body":"This incident has been resolved. We'll publish a postmortem in the coming days.","created_at":"2025-09-03T21:03:38Z","display_at":"2025-09-03T21:03:38Z","incident_id":"01K487YKY1CR8RG4VPBQHRGVYD","status":"resolved","updated_at":"2025-09-03T21:03:38Z"},{"id":"01K48N1JCE0CS2A55PRGWZHRXN","body":"We've implemented a fix and are monitoring the results.","created_at":"2025-09-03T20:42:11Z","display_at":"2025-09-03T20:42:11Z","incident_id":"01K487YKY1CR8RG4VPBQHRGVYD","status":"identified","updated_at":"2025-09-03T20:42:11Z"},{"id":"01K48DDJ61C417HR4X2XEQJCTD","body":"We're continuing to work on a fix for this issue.","created_at":"2025-09-03T18:28:55Z","display_at":"2025-09-03T18:28:55Z","incident_id":"01K487YKY1CR8RG4VPBQHRGVYD","status":"identified","updated_at":"2025-09-03T18:28:55Z"},{"id":"01K48930T1GGXSYBEBYXQJNWVH","body":"We've identified the likely root cause, and are working on implementing a fix.","created_at":"2025-09-03T17:13:15Z","display_at":"2025-09-03T17:13:15Z","incident_id":"01K487YKY1CR8RG4VPBQHRGVYD","status":"identified","updated_at":"2025-09-03T17:13:15Z"},{"id":"01K487YKY1ATYMF4FM6RNNJTDH","body":"We're investigating an issue with elevated error rates on [api.rollbar.com](http://api.rollbar.com \"api.rollbar.com\") affecting occurrence ingestion.","created_at":"2025-09-03T16:53:23Z","display_at":"2025-09-03T16:53:23Z","incident_id":"01K487YKY1CR8RG4VPBQHRGVYD","status":"investigating","updated_at":"2025-09-03T16:53:23Z"}]},{"id":"01K1YN34ZQX0MYBB87CPX9PV8V","name":"Increased occurrence processing pipeline latency","status":"resolved","created_at":"2025-08-06T02:59:15Z","updated_at":"2026-03-11T15:54:42Z","resolved_at":"2025-08-06T05:40:55Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01K1YYB5XDEYDD9BWHDRD6Z3C9","body":"This incident is resolved. All Rollbar systems have been functioning normally for the past hour, and the cloud provider incident has also been resolved.","created_at":"2025-08-06T05:40:55Z","display_at":"2025-08-06T05:40:55Z","incident_id":"01K1YN34ZQX0MYBB87CPX9PV8V","status":"resolved","updated_at":"2025-08-06T05:40:55Z"},{"id":"01K1YT84NVAPH03XQSXQQY9F27","body":"All Rollbar systems are performing normally and all pipeline backlogs have cleared. Our cloud provider's incident is still marked as open, so we are continuing to monitor.","created_at":"2025-08-06T04:29:21Z","display_at":"2025-08-06T04:29:21Z","incident_id":"01K1YN34ZQX0MYBB87CPX9PV8V","status":"monitoring","updated_at":"2025-08-06T04:29:21Z"},{"id":"01K1YSE4R24ZZKE86RAAT4JDHJ","body":"We've implemented mitigations for this incident. Most Rollbar systems have recovered. Some pipeline aspects are working through backlogs. We're continuing to monitor the system as it recovers.","created_at":"2025-08-06T04:15:09Z","display_at":"2025-08-06T04:15:09Z","incident_id":"01K1YN34ZQX0MYBB87CPX9PV8V","status":"monitoring","updated_at":"2025-08-06T04:15:09Z"},{"id":"01K1YQG63G22EATVCSA0SEP6X0","body":"The current pipeline delay is caused by an incident at our cloud provider which is resulting in higher rates of packet loss within the private network. The pipeline is processing, but behind. We'll provide another update by 21:15 PDT.","created_at":"2025-08-06T03:41:19Z","display_at":"2025-08-06T03:41:19Z","incident_id":"01K1YN34ZQX0MYBB87CPX9PV8V","status":"identified","updated_at":"2025-08-06T03:41:19Z"},{"id":"01K1YN34ZQ6NZQ527733PXR1CH","body":"We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.","created_at":"2025-08-06T02:59:15Z","display_at":"2025-08-06T02:59:15Z","incident_id":"01K1YN34ZQX0MYBB87CPX9PV8V","status":"investigating","updated_at":"2025-08-06T02:59:15Z"}]},{"id":"01K055BT3RS9SN3NERYK67TSJ2","name":"Web app degraded performance","status":"resolved","created_at":"2025-07-14T19:07:39Z","updated_at":"2026-03-11T15:54:42Z","resolved_at":"2025-07-14T19:34:05Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01K058SF1HPGY8FNWEHC1813BJ","body":"We've implemented a fix and the system is performing normally again.","created_at":"2025-07-14T20:07:32Z","display_at":"2025-07-14T19:34:05Z","incident_id":"01K055BT3RS9SN3NERYK67TSJ2","status":"resolved","updated_at":"2025-08-05T16:06:28Z"},{"id":"01K055BT3RP8TAN7GQW0J9XBG3","body":"We've identified an issue causing degraded performance in the web app including Item List. We're working to resolve the issue.","created_at":"2025-07-14T19:07:39Z","display_at":"2025-07-14T19:02:52Z","incident_id":"01K055BT3RS9SN3NERYK67TSJ2","status":"investigating","updated_at":"2025-08-05T16:06:28Z"}]},{"id":"01JZQZ29V6K0S9GC6ZTW3XXJ95","name":"Pipeline processing delays","status":"resolved","created_at":"2025-07-09T16:07:28Z","updated_at":"2026-03-11T15:54:42Z","impact":"none","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[]},{"id":"01JXJRMCMP80AZ1F55N9FAYRES","name":"Service provider incident","status":"resolved","created_at":"2025-06-12T19:07:25Z","updated_at":"2026-03-11T15:54:42Z","resolved_at":"2025-06-12T21:31:46Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JXK2WX0FCGTDC2TBTZN4ZBEV","body":"This has now been resolved. Apologies for any inconvenience caused by this outage.","created_at":"2025-06-12T22:06:49Z","display_at":"2025-06-12T21:31:46Z","incident_id":"01JXJRMCMP80AZ1F55N9FAYRES","status":"resolved","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JXJZCS4Y28N8BM93AG3D79NR","body":"Services appear to be recovering and we are processing through the backlog of items.","created_at":"2025-06-12T21:05:35Z","display_at":"2025-06-12T20:29:26Z","incident_id":"01JXJRMCMP80AZ1F55N9FAYRES","status":"monitoring","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JXJVYQF0PSZTAVRSBHTVJJFV","body":"We have received notification from one of our service providers indicating an issue that is impacting multiple parts of the platform, at this time we do appear to be processing items we receive however some items that rely on affected parts of the system may see a delay in processing.","created_at":"2025-06-12T20:05:29Z","display_at":"2025-06-12T19:32:32Z","incident_id":"01JXJRMCMP80AZ1F55N9FAYRES","status":"investigating","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JXJRMCMP7AWEH87QFSXXSX2F","body":"We are currently experiencing an issue with our service provider, we are awaiting an update from them about this situation and will provide an update as soon as more information is available.","created_at":"2025-06-12T19:07:25Z","display_at":"2025-06-12T18:23:44Z","incident_id":"01JXJRMCMP80AZ1F55N9FAYRES","status":"investigating","updated_at":"2025-08-05T16:06:29Z"}]},{"id":"01JW8T5NABP5A9VQDA30ZFA8SD","name":"Web degraded performance","status":"resolved","created_at":"2025-05-27T12:06:13Z","updated_at":"2026-03-11T15:54:41Z","resolved_at":"2025-05-27T13:48:18Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JW911KYHP12RAF5Z9S98A7KT","body":"This incident has been resolved, we apologize for any inconvenience during this time.","created_at":"2025-05-27T14:06:21Z","display_at":"2025-05-27T13:48:18Z","incident_id":"01JW8T5NABP5A9VQDA30ZFA8SD","status":"resolved","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JW911KYH9SSCHFHM0WTYZD3Q","body":"The third-party provider has deployed a fix, and it is currently propagating. We are monitoring the rollout and will confirm once full recovery is observed. Impacted features may begin to recover during this time.","created_at":"2025-05-27T14:06:21Z","display_at":"2025-05-27T13:07:49Z","incident_id":"01JW8T5NABP5A9VQDA30ZFA8SD","status":"monitoring","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JW8XKQKPF88P7SEC91S7TD4G","body":"We are currently experiencing degraded performance due to an issue with a third-party service we rely on. This is affecting our web experience.\nOur team is monitoring the situation and will provide updates as we learn more. We’ll post the next update in 60 minutes or sooner if we have new information.\"","created_at":"2025-05-27T13:06:20Z","display_at":"2025-05-27T12:18:01Z","incident_id":"01JW8T5NABP5A9VQDA30ZFA8SD","status":"identified","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JW8T5NABJY4CX5ZTGTY6C5W9","body":"We are experiencing web performance degradation. We are investigating actively and will post when we have identified the issue.","created_at":"2025-05-27T12:06:13Z","display_at":"2025-05-27T11:46:47Z","incident_id":"01JW8T5NABP5A9VQDA30ZFA8SD","status":"investigating","updated_at":"2025-08-05T16:06:29Z"}]},{"id":"01JTM123HY21364HT5BHRAP3DB","name":"Delayed data in Account Dashboard, Item List and Item Detail charts","status":"resolved","created_at":"2025-05-07T00:06:52Z","updated_at":"2026-03-11T15:54:41Z","resolved_at":"2025-05-06T23:49:48Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JTM123HY1JEBV5P38QCTFJ1B","body":"Fix has been released, and the backlog has been fully processed. All screens/api endpoints are back to realtime, functioning normally.","created_at":"2025-05-07T00:06:52Z","display_at":"2025-05-06T23:49:48Z","incident_id":"01JTM123HY21364HT5BHRAP3DB","status":"resolved","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JTM123HY92BMQA4RY69R93AH","body":"We've identified that although pipeline processing to real-time notifications is functioning, the Account Dashboard, Item List and Item Detail charts are missing recent data since 2:23pm PT. We think we've identified the problem and are in the process of releasing a fix.","created_at":"2025-05-07T00:06:52Z","display_at":"2025-05-06T23:30:40Z","incident_id":"01JTM123HY21364HT5BHRAP3DB","status":"identified","updated_at":"2025-08-05T16:06:29Z"}]},{"id":"01JTKT736JX2JHDWJVXQD7MGKX","name":"Web app slowness/unavailability","status":"resolved","created_at":"2025-05-06T22:07:15Z","updated_at":"2026-03-11T15:54:41Z","resolved_at":"2025-05-06T22:26:18Z","impact":"major","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JTKXN8FT12F6RDSGZD9PQ0HD","body":"This incident has been resolved. It was caused by high load on one datastore. We identified a likely source of the high load and have implemented a fix to prevent it from recurring.","created_at":"2025-05-06T23:07:25Z","display_at":"2025-05-06T22:26:18Z","incident_id":"01JTKT736JX2JHDWJVXQD7MGKX","status":"resolved","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JTKXN8FTR79AM8J5XHZY5V1J","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-05-06T23:07:25Z","display_at":"2025-05-06T22:19:17Z","incident_id":"01JTKT736JX2JHDWJVXQD7MGKX","status":"monitoring","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JTKT736JT8PX3YVZ1PKYEQNB","body":"We are continuing to investigate this issue.","created_at":"2025-05-06T22:07:15Z","display_at":"2025-05-06T21:54:19Z","incident_id":"01JTKT736JX2JHDWJVXQD7MGKX","status":"investigating","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JTKT736JP24SPYRWCZGCR1FG","body":"We're investigating slow/unavailable requests affecting the Dashboard, Item List and Item Detail in the web UI.","created_at":"2025-05-06T22:07:15Z","display_at":"2025-05-06T21:52:36Z","incident_id":"01JTKT736JX2JHDWJVXQD7MGKX","status":"investigating","updated_at":"2025-08-05T16:06:29Z"}]},{"id":"01JQVV0BRSCQ45ZYGG51ZVM71Y","name":"Pipeline latency impacting notification delivery.","status":"resolved","created_at":"2025-04-02T18:07:53Z","updated_at":"2026-03-11T15:54:41Z","resolved_at":"2025-04-02T20:14:06Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JQW592VAA1JFMSVYT2D1J0BF","body":"This incident has been resolved.","created_at":"2025-04-02T21:07:25Z","display_at":"2025-04-02T20:14:06Z","incident_id":"01JQVV0BRSCQ45ZYGG51ZVM71Y","status":"resolved","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQW1T3C7AAKC92FMK48X168R","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-04-02T20:06:48Z","display_at":"2025-04-02T19:47:19Z","incident_id":"01JQVV0BRSCQ45ZYGG51ZVM71Y","status":"monitoring","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQW1T3C75HBTHVJXA6YSMK9Y","body":"We are continuing to work on a fix for this issue.","created_at":"2025-04-02T20:06:48Z","display_at":"2025-04-02T19:42:31Z","incident_id":"01JQVV0BRSCQ45ZYGG51ZVM71Y","status":"identified","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQVYEZQXFVSJ8JSDWRE5PK7F","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-04-02T19:08:18Z","display_at":"2025-04-02T18:13:17Z","incident_id":"01JQVV0BRSCQ45ZYGG51ZVM71Y","status":"identified","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQVV0BRSDP678Z6KA2A1E610","body":"We are currently investigating this issue.","created_at":"2025-04-02T18:07:53Z","display_at":"2025-04-02T17:39:31Z","incident_id":"01JQVV0BRSCQ45ZYGG51ZVM71Y","status":"investigating","updated_at":"2025-08-05T16:06:29Z"}]},{"id":"01JQCG36ZY61TEFJE2KHA4GHJH","name":"Pipeline lag","status":"resolved","created_at":"2025-03-27T19:08:36Z","updated_at":"2026-03-11T15:54:41Z","resolved_at":"2025-03-27T21:33:01Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JQCTBEV5997TMSGACCQ8K3HA","body":"This incident has been resolved.","created_at":"2025-03-27T22:07:52Z","display_at":"2025-03-27T21:33:01Z","incident_id":"01JQCG36ZY61TEFJE2KHA4GHJH","status":"resolved","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQCPZBTTWRJKNPN04WGS1F3E","body":"We are continuing to monitor for any further issues.","created_at":"2025-03-27T21:08:50Z","display_at":"2025-03-27T20:28:28Z","incident_id":"01JQCG36ZY61TEFJE2KHA4GHJH","status":"monitoring","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQCKEXTVY2T7JS0XF0X96KYW","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-03-27T20:07:25Z","display_at":"2025-03-27T19:20:51Z","incident_id":"01JQCG36ZY61TEFJE2KHA4GHJH","status":"monitoring","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQCG36ZYK31DPMPZW012R16J","body":"We are continuing to work on a fix for this issue.","created_at":"2025-03-27T19:08:36Z","display_at":"2025-03-27T18:54:54Z","incident_id":"01JQCG36ZY61TEFJE2KHA4GHJH","status":"identified","updated_at":"2025-08-05T16:06:29Z"},{"id":"01JQCG36ZYTNNSF190ZYJY78SE","body":"We are currently experiencing an issue in the pipeline we have identified what is at fault and are actively working to resolve this issue, sorry for any inconvenience. \n\nWe will update this status page once more information is available.","created_at":"2025-03-27T19:08:36Z","display_at":"2025-03-27T18:54:41Z","incident_id":"01JQCG36ZY61TEFJE2KHA4GHJH","status":"identified","updated_at":"2025-08-05T16:06:29Z"}]},{"id":"01JNHC7PQ4D41XM7ZS5V7DQK4S","name":"Incident impacted Item table visibility","status":"resolved","created_at":"2025-03-04T20:05:57Z","updated_at":"2026-03-11T15:54:40Z","resolved_at":"2025-03-04T19:38:09Z","impact":"none","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JNHC7PQ4T4QN1P3J9GH9WP3G","body":"An image update cause a temporary issue with visibility of the item table for approximately 60 mins this morning. Once the issue was identified the suspect image was rolled back and service was resumed. \n\nWe apologize for any inconvenience caused by this and will be taking actions to ensure better validations / tests are in place to mitigate this type of problem occurring again in the future.","created_at":"2025-03-04T20:05:57Z","display_at":"2025-03-04T19:38:09Z","incident_id":"01JNHC7PQ4D41XM7ZS5V7DQK4S","status":"resolved","updated_at":"2025-08-05T16:06:30Z"}]},{"id":"01JMW7X1N0MK10E8676VC8XF4F","name":"Increased occurrence processing pipeline latency","status":"resolved","created_at":"2025-02-24T15:06:10Z","updated_at":"2026-03-11T15:54:40Z","resolved_at":"2025-02-24T16:03:33Z","impact":"minor","page_id":"01J8TKJKMDM5SN3E52E3BQ1FRA","incident_updates":[{"id":"01JMWBFZXKWWB13GPQTMTFM8PJ","body":"This incident has been resolved.","created_at":"2025-02-24T16:08:57Z","display_at":"2025-02-24T16:03:33Z","incident_id":"01JMW7X1N0MK10E8676VC8XF4F","status":"resolved","updated_at":"2025-08-05T16:06:30Z"},{"id":"01JMWBFZXK9MVHHC1WQ6CVVK7B","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-24T16:08:57Z","display_at":"2025-02-24T15:34:38Z","incident_id":"01JMW7X1N0MK10E8676VC8XF4F","status":"monitoring","updated_at":"2025-08-05T16:06:30Z"},{"id":"01JMWBFZXKCT0V8EC3SYFKBBN7","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-02-24T16:08:57Z","display_at":"2025-02-24T15:33:10Z","incident_id":"01JMW7X1N0MK10E8676VC8XF4F","status":"monitoring","updated_at":"2025-08-05T16:06:30Z"},{"id":"01JMW7X1N0JPVSZM0SN4213S72","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-02-24T15:06:11Z","display_at":"2025-02-24T14:42:03Z","incident_id":"01JMW7X1N0MK10E8676VC8XF4F","status":"identified","updated_at":"2025-08-05T16:06:30Z"},{"id":"01JMW7X1N01TSEYBKH170WDTYB","body":"We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.","created_at":"2025-02-24T15:06:11Z","display_at":"2025-02-24T14:34:59Z","incident_id":"01JMW7X1N0MK10E8676VC8XF4F","status":"investigating","updated_at":"2025-08-05T16:06:30Z"}]}]}