Delayed data in Account Dashboard, Item List and Item Detail charts

Incident Report for Rollbar

Resolved

Fix has been released, and the backlog has been fully processed. All screens/api endpoints are back to realtime, functioning normally.

Posted May 06, 2025 - 16:49 PDT

Identified

We've identified that although pipeline processing to real-time notifications is functioning, the Account Dashboard, Item List and Item Detail charts are missing recent data since 2:23pm PT. We think we've identified the problem and are in the process of releasing a fix.

Posted May 06, 2025 - 16:30 PDT

This incident affected: Processing pipeline (Core Processing Pipeline).