This incident has been resolved. The primary cause was that our rollbar.com TLS cert was improperly constructed which resulted in our CDN, and other 3rd parties like our Heroku integration, to fail on validation of the TLS connection to our Google Load Balancer. We have rebuilt and installed the cert with the proper embedded intermediate cert.
Resolved
This incident has been resolved. The primary cause was that our rollbar.com TLS cert was improperly constructed which resulted in our CDN, and other 3rd parties like our Heroku integration, to fail on validation of the TLS connection to our Google Load Balancer. We have rebuilt and installed the cert with the proper embedded intermediate cert.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are continuing to investigate this issue.
Investigating
RQL and Service Links pages are not loading for customers. We are currently investigating the issue