Partial Pipeline Outage

Incident Report for Rollbar

Resolved

This incident has been resolved.
Posted Oct 16, 2023 - 17:48 PDT

Update

We are continuing to monitor for any further issues.
Posted Oct 16, 2023 - 15:17 PDT

Update

The web latency was produced by extra resource consumption due to backlog processing and is now operational again.
Posted Oct 16, 2023 - 12:51 PDT

Update

We are experiencing latency across our web application. We are currently investigating the issue and will provide an update shortly.
Posted Oct 16, 2023 - 11:03 PDT

Update

We are continuing to monitor for any further issues.
Posted Oct 16, 2023 - 11:02 PDT

Update

We are continuing to monitor the fix, and we have processed most of the occurrence backlog.
Posted Oct 16, 2023 - 08:43 PDT

Monitoring

We have applied a fix and are processing the occurrence backlog.
Posted Oct 16, 2023 - 07:23 PDT

Update

We have identified the root cause of the outage and are implementing a solution
Posted Oct 16, 2023 - 06:41 PDT

Update

We are continuing to investigate this issue.
Posted Oct 16, 2023 - 06:12 PDT

Investigating

We have latency in our pipeline that is causing some users to see their items for the past few hours.
Posted Oct 16, 2023 - 05:59 PDT
This incident affected: Web App (rollbar.com) and Processing pipeline (Core Processing Pipeline).